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Once you are logged in and verified, you can easily place your order through our online store. To do so, add the desired products to your cart and complete the checkout process.
As a partner of Siemens Industry Software GmbH, we are committed to adhering to their compliance guidelines. For security and compliance reasons, we therefore verify business customers once before their first order. As a rule, we also check whether the shipment of our products to their country of use is subject to any export or import restrictions.
This verification process is initiated automatically after you create a user account and may take up to 3 business days. Once verification is complete, you will receive a notification, be able to view prices in the store, and purchase items online with just a few clicks.
Delivery time depends on the product selected and any configuration work required, and is typically 6 to 10 weeks.
We will inform you of the estimated delivery date in the order confirmation.
Yes, orders can be modified until we send our order confirmation. After that, we will be happy to review any changes upon request. Please send your request, including the order number.
Yes, we ship internationally under our partnership agreement. Please note that depending on the destination country, additional shipping times, taxes, or customs duties may apply.
Unless otherwise specified in the quote or order, no additional shipping costs will be charged.
Delivery is typically handled by Siemens’ logistics partners and may consist of partial shipments. Novicos remains your primary point of contact for all questions regarding delivery.
Typically, the customer provides the computer. We would be happy to provide you with technical specifications. We offer remote support for software installations—please provide us with the necessary remote access.
Efficient shipping process and fast delivery times
With leading service providers for secure delivery
Including purchase on account, for your security